Excellent service, impeccable drivers, but most of all kudos to Silvia who had the patience to listen, understand and implement all the most special needs and make the experience exceptional, a reference in the industry.
Very satisfying experience. Professionalism from both booking and transportation service. I recommend this company, for its standards of reliability and efficiency .
Valentina salvaged my holiday! I was rejected by the Car Rental company without an international driver's license and was stranded at Milan Train Station. I had plans to go shopping at Serravalle Outlet that day then head north to Lake Como. Found Ricasoli on Google. Valentina immediately responded to my message and helped me find a chauffeur for the day in minutes. Thanks to Ricasoli I didn't just manage to keep my plans but also travelled in style.
Such a detail-oriented and professional team that really knows how to cater to your every need! There does not exist another personal concierge service that can match the level that Ricasoli can provide. Thank you guys for always making event planning and getting from point A to B in style, so effortless.
Exceptional luxury concierge services in the heart of the Middle East. Impeccable attention to detail, personalized experiences, and a commitment to exceeding expectations. The pinnacle of opulence and indulgence in the region.
I needed more than just a mercedes s class car transfer and Ricasoli understood. Their direct relationship with the concierge office makes each trip a personalized experience and helped me on my business trips.
Wonderful experience with Valentina and the team, they are professional, quick and friendly and helped us so much. Highly recommend
Tour of Milan including Cenacle. Excellent organization, very professional. Great availability on the part of Silvia. I highly recommend the contact.
I had the pleasure of utilizing Ricasoli's car service for my clients, and it was truly exceptional. The drivers were punctual, efficient, and incredibly friendly. Working with Silvia and her team made the experience even more pleasurable, as she was always accessible, professional, and quick to resolve any changes. What truly set them apart was Silvia's 24/7 availability, allowing for last-minute adjustments with ease. Her professionalism and extensive experience made navigation effortless. I wholeheartedly recommend Ricasoli Group! Thank you to Silvia and her team for top-notch service that consistently exceeded our expectations. We eagerly anticipate future collaborations with complete confidence in their expertise. Highly recommended!
They are extremely professional and helpful, the driver how assisted me with my luggage was very kind and polite. Special thanks to Silvia and Luka 👌👌👌
Very reliable, accurate and punctual professionals. Silvia's complete availability during preparations and close to the event. Wonderful car and punctual and attentive driver. I turned to Ricasoli Group for my wedding and the experience was absolutely positive!
Having experienced concierge services in various parts of the world, I can confidently say that Ricasoli Group stands out, especially in Dubai. Their team’s intimate knowledge of local customs, events, and hidden gems ensures a seamless experience for visitors. From last-minute reservations at top restaurants to organizing customized tours or managing unexpected personal requests, Ricasoli Group consistently delivers. Their service is not just about fulfilling a task; it’s about creating memorable experiences. While there are areas they can still improve on, like their mobile app interface, the overall quality of service is commendable.
I highly recommend Ricasoli Group for their exceptional concierge services, both in the Middle East (Dubai) and on an international scale. Their commitment to delivering top-tier assistance and personalized experiences sets them apart. Whether it's luxury travel arrangements, event planning, or VIP services, Ricasoli Group consistently delivers excellence. They are your go-to choice for high-level concierge services in the Middle East and beyond.
Having a Ricasoli Group driver at my disposal for three days was a true blessing. I saved so many hours of work with assistance from the driver and office available for extra services such as hotel reservations and airline tickets.
My family and I have travelled around Italy for two weeks with this chauffeur company. Service was exquisite, cars perfectly cleaned and drivers were available and knowledgeable both in French and English.